+32 (0)70 23 33 13

Corona Info line

070/23.33.13

Mondays to Fridays (10am to 4pm / max. €0.30 / min.)
OR you can opt to send an email to your Connections travel shop or to the Customer Service Center if you made an online booking.

Corona Update

The evolution of the pandemic and related security measures are uncertain and very different country by country, and can change quickly
Connections follows the security measures as closely as possible, with the means that Connections reasonably has available
Connections does its utmost to keep customers informed of all important information that may have an impact on the journey as soon as possible
Connections cannot be held liable for not communicating information that it could not reasonably have available itself
- we advise our customers to monitor the situation on your side as changes can quickly occur between reservation and departure.

Corona Update

The evolution of the pandemic and related security measures are uncertain and very different country by country, and can change quickly
Connections follows the security measures as closely as possible, with the means that Connections reasonably has available
Connections does its utmost to keep customers informed of all important information that may have an impact on the journey as soon as possible
Connections cannot be held liable for not communicating information that it could not reasonably have available itself
- we advise our customers to monitor the situation on your side as changes can quickly occur between reservation and departure.

YOU WANT TO MAKE A RESERVATION


In our wide range of flights you will also see a number of destinations of which the country borders are still closed. On these destinations essential travel is allowed provided that you have the necessary travel documents & permits. This is often also the case in transit zones at a stopover.Always check with the embassy or consulate of the intermediate and/or final destination./p>

Connections cannot be held liable in case of refusal to check-in.

We advise you to check again 72 hours before departure if there are any changes to the special measures at the destination booked by you. This concerns both your outward and return journey. These can be forms or other official documents to be provided and/or a covid test for the outward and/or return flight that can be requested by the government of the country visited, the Belgian government or the airline company. Make sure that you are kept informed at all times.

Contact us for all your travel plans


YOU MADE A RESERVATION FOR A


Comprehensive travel by Connections

You booked a fully comprehensive Connections trip/deal/tour including your flights plus at least one other travel item consisting of accommodation, transfer, rental ca rand/or excursion(s).

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Package Tour by a Belgian tour operator

In case you have booked a package tour consisting of at least two travel services through one of our partners: TUI, Corendon, Transeurope, Livetotravel, Gallia, Rainbow-Uniclam, Luxair, ...

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Flight Only

In the event you have booked a "flight only" (unaccompanied by any other travel component), the airline has the final liability, Connections being merely the intermediary. In principle the carrier must reimburse its non-operated or cancelled flights within 14 days. Given the global scale of the Covid-19 pandemic and the plethora of files involved, carriers find themselves unable to meet this obligation. Hence all airlines established their own guidelines and procedures. As an intermediary, Connections tackles all travel files with utmost attention according to their initial departure date. Please be in the know that we must comply with the conditions stipulated by the carrier in question.

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Why choose Connections?

28 Travel Shops
28 shops in your neighbourhood and in Brussels Airport!
Customer Service Center
+32 (0)70 23 33 13
contactcenter@connections.be
Mobile Travel Agents
We come to you!