Free Cancellation

Until 6pm on the day of your reservation

Life may take unexpected twists and turns, that much is certain. That is precisely why Connections offers you the flexibility to cancel your flight free of charge* up to 6 pm on the day of your booking.

So did you spot an irresistible flight destination at the right fare and booked it in a flash before it could dissipate in front of your eyes? And, do circumstances that very same day make it impossible for you to pack your bags and leave forcing you to cancel the newly booked flight you were craving? That's plenty of Murphy's law for one day, don’t you think? That is why Connections came up with the following initiative: did you book your flight on a week day? Is it not yet 6 pm*? Go ahead and cancel you flight free of charge and start looking for a more suitable day of departure.

How to proceed?

Enter the requested information below correctly and swiftly and send it on to us before 6 pm* on the day of your flight booking. An email will be sent to confirm your cancellation. Note: once the form is filled out and sent there is no way back and your flight has been irrevocably cancelled for all passengers who are part of the same booking reference or PNR.

*Terms & Conditions apply. The flight cancellation free of charge is valid for all bookings Mondays to Fridays on the very same day the booking was made and prior to 6 pm Belgian local time of the day on which the flight was booked. The procedure is not applicable to lowcost- and charter airlines. (Aer Lingus, Air Arabia, AirAsia, Air Baltic, Air Corsica, Corendon, easyJet, Flybe, FlyScoot, Eurowings, TuiFly, Jetstar, Norwegian Airlines, Onur Air, Pegasus, Precision Air, Ryanair, Smart Wings, Tiger Airways, Transavia, Vueling, Wizz). The cancellation of hotel reservations, car rentals, travel packages, etc ... will proceed according to the respective General Terms and Conditions. Please contact your travel shop, Customer Service Centre or MTA agents for all assistance

Why choose Connections?

Because we are travellers, just like you. Always looking for exciting experiences, fascinating encounters and new horizons. Because we are 100% Belgian and can assist you in your own language. Because we make it our personal mission to lift your travels beyond your wildest imagination. Because life is more intense when you travel, really travel!

More about Connections

The twinkle in the eye

Do not expect conformity from us. We are always looking for those extra ingredients that make your trip truly special. We swear by intense experiences.

Over 100 Travel designers around the country

Meet the Connections crew in our Travel Shops located all over Belgium. All of our Travel Designers are looking forward to meeting you and welcome you with open arms.

+35 Years on the road

We've been paving our way for a while. Travelling with Connections means choosing 'peace of mind'. Everything perfectly arranged, excellent service, certainty and reliability.

Always by your side

We're here whenever you need us! Available via our website, our travel shops, our customer service center, at the airport and via our mobile travel agents.

Mondays to Fridays 10 am - 6 pm

Connections, Luchthavenlaan 10, 1800 Vilvoorde, BE 0428 666 853

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