+32 (0)70 23 33 13

Until 7pm on the day of your reservation

Life may take unexpected twists and turns, that much is certain. That is precisely why Connections offers you the flexibility to cancel your flight free of charge* up to 7 pm* on the day of your booking.

So did you spot an irresistible flight destination at the right fare and booked it in a flash before it could dissipate in front of your eyes? And, do circumstances that very same day make it impossible for you to pack your bags and leave forcing you to cancel the newly booked flight you were craving? That's plenty of Murphy's law for  one day, don’t you think? That is why Connections came up with the following initiative: did you book your flight on a week day? Is it not yet 7 pm*? Go ahead and cancel you flight free of charge and start looking for a more suitable day of departure.
We’ll make sure you receive a full refund maximum 72 hours later, weekends and public holidays not included obviously. You can count on us!

How to proceed?

Enter the requested information below correctly and swiftly and send it on to us before 7 pm* on the day of your flight booking. An email will be sent to confirm your cancellation. Note: once the form is filled out and send there is no way back and your flight has been irrevocably cancelled for all passengers who are part of the same booking reference or PNR. For the cancellation of your hotel reservations, car rental, travel packages, etc ... the general terms and conditions of your booking apply. May we advise you to contact your travel shop, the Customer Service Centre agent or your Mobile Travel Agents for assistance.

 
Terms & Conditions apply. The flight cancellation free of charge is valid for all bookings Mondays to Fridays on the very same day the booking was made and prior to 7 pm Belgian local time of the day on which the flight was booked. The procedure is not applicable to lowcost- and charter airlines. (Aer Lingus, Air Arabia, AirAsia, Air Baltic, Air Berlin, Air Corsica, Corendon, easyJet, Flybe, FlyScoot, Eurowings, Jetairfly, Jetstar, Norwegian Airlines, Onur Air, Pegasus, Ryanair, Smart Wings, Thomas Cook Airlines, Tiger Airways, Transavia, Vueling, Wizz). The cancellation of hotel reservations, car rentals, travel packages, etc ... will proceed according to the respective General Terms and Conditions. Please contact your travel shop, Customer Service Centre or MTA agents for all assistance

Flight Cancelation Request

Why choose Connections?

30 years of experience
100% Belgian with 30 years of experience!
32 travel shops
32 shops in your neighbourhood and in Brussels Airport!
Customer Service Center
+32 (0)70 23 33 13
contactcenter@connections.be