Sales Call Center Agent in Vilvorde

Do you have a passion for travel, love to sell, and want to help customers dream? Join Connections and live out your passion for travel every day!

At Connections, we’re convinced that the world is meant to be explored. For 40 years, our 125 passionate travel specialists have been using their expertise and enthusiasm to offer customers the best travel experience.

Our ambition is to guide customers through every step of their travel plans: from the initial quote to their return. Through personalized advice, attentive listening, and high-quality follow-up, we turn every travel wish into a unique experience.

Do you get excited when talking about travel, do you enjoy inspiring others, and do you combine a business-minded approach with excellent customer service?

Then we have the perfect challenge for you!

CONNECTIONS is looking for a SALES CALL CENTER AGENT for our Customer Service Center located in Vilvorde.

As a Sales Call Center Agent, you’ll be the first point of contact for customers dreaming of their next trip. With your ability to listen, product knowledge, and sales flair, you’ll guide them from their initial inquiry to the final booking.

Via phone, email, and other communication channels, you’ll inspire, advise, and guide customers in choosing the trip that perfectly matches their wishes. You’ll build trust, provide excellent service, and naturally turn sales opportunities into successful bookings.

Thanks to your customer-focused approach and enthusiasm, you’ll ensure customers have a worry-free start to their trip and actively contribute to achieving our sales goals.

QUALIFICATIONS & SKILLS:

• You are passionate about travel and thrive on advising customers.

• You combine business acumen with an excellent service-oriented mindset.

• You actively listen to the customer’s wishes and translate them into a suitable travel proposal.

• You have relevant experience in sales, customer service, or the tourism industry.

• You communicate fluently and professionally in Dutch, French, and English.

• You are results-oriented and know how to capitalize on commercial opportunities naturally.

• You work meticulously, have strong organizational skills, and effortlessly maintain an overview.

• You’re comfortable in a digital environment and quickly learn new systems and tools.

• You work independently, take initiative, and are also a true team player.

• You’re flexible and willing to work on weekends on a rotating schedule.

What can you expect from us?

At Connections, we don’t just sell trips. We help our customers make their travel dreams come true and create unforgettable experiences.

You’ll be part of an enthusiastic team where collaboration, entrepreneurship, and a passion for travel are central. In addition, we invest in your development and offer you:

• A comprehensive onboarding and training program to further develop your product knowledge and sales skills.

• Study and inspiration trips so you can experience our destinations firsthand.

• The opportunity to inspire customers every day and help create their most memorable travel experiences.

• A varied role with plenty of autonomy, responsibility, and room for initiative.

Ready to get started?

Send your resume and cover letter today to: Lan Huynh - talent@connections.be.

See you soon,
The Connections Team