If you want to appeal for the below mentioned privacy rights, contact email@example.com to exercise one or more of the following rights for free:
The right to access your personal data that CONNECTIONS might store;
The right to rectify, complete and update your personal data;
The right to erase your personal data(‘right to be forgotten’);
The right to restrict the processing of your personal data;
The right of portability of your personal data;
The right to object the processing your personal data.
If you do not want to receive marketing mails, you can always unsubscribe by clicking on the “Unsubscribe” button included in every marketing mail of CONNECTIONS.
CONNECTIONS collects and processes the following personal data:
Name and first name
Phone number (fixed/mobile)
Date of birth and place of birth
Information related to your ID card and/or passport
Information on your usage of the CONNECTIONS website such as; your IP address, browser type, pages you visited, potentially geographical location data
Use of personal data
CONNECTIONS uses your personal data for:
Executing a contract with CONNECTIONS;
Providing services by CONNECTIONS;
Sending of targeted marketing, updates and offers based on your communication preferences;
Improving the quality, the management and the content of the website;
Preparing and sending quotes, invoices and collecting payments;
Executing customer satisfaction surveys, inquiries and other market research;
Collection of personal data
CONNECTIONS collects personal data by means of:
A collaboration with CONNECTIONS;
A visit to the website;
The use of services provided by CONNECTIONS;
The purchase of products by CONNECTIONS;
A subscription to our newsletter ( whether or not via the website);
Correspondence with CONNECTIONS
Sharing ideas with CONNECTIONS on service improvements
A demand for a quote
Exchange of business cards
CONNECTIONS respects the legal retention periods. Customer information will be deleted during the month of January following the end of the legal retention period. Spontaneous job applications will be stored for a period of one year.
Access to third parties
CONNECTIONS will not allow third parties to access to your personal data , unless it’s necessary for CONNECTIONS to provide services and during the improvement of these services. Notwithstanding the above, it might occur that CONNECTIONS discloses your personal information to the competent authorities (i) when CONNECTIONS is required by law or in the context of legal or future legal proceedings and (ii) to protect and defend our rights.
Our website contains links to other websites. CONNECTIONS is not responsible for the privacy policies nor for its application on third party websites.
If you have complaints about the way CONNECTIONS collects, uses and/or processes your personal data, you can file a complaint with the Belgian Privacy Authority (https://www.dataprotectionauthority.be).
By e-mail: firstname.lastname@example.org
By mail: CONNECTIONS- EUROTRAIN NV, Luchthavenlaan 10, B-1800 Vilvoorde
Why choose Connections?
Because we are travellers, just like you. Always looking for exciting experiences, fascinating encounters and new horizons. Because we are 100% Belgian and can assist you in your own language. Because we make it our personal mission to lift your travels beyond your wildest imagination. Because life is more intense when you travel, really travel!More about Connections
The twinkle in the eye
Do not expect conformity from us. We are always looking for those extra ingredients that make your trip truly special. We swear by intense experiences.
Over 100 Travel designers around the country
Meet the Connections crew in our Travel Shops located all over Belgium. All of our Travel Designers are looking forward to meeting you and welcome you with open arms.
+35 Years on the road
We've been paving our way for a while. Travelling with Connections means choosing 'peace of mind'. Everything perfectly arranged, excellent service, certainty and reliability.
Always by your side
We're here whenever you need us! Available via our website, our travel shops, our customer service center, at the airport and via our mobile travel agents.