Middle East Update
What does this mean for your trip?
Middle East Update
What does this mean for your trip?
Middle East Update
What does this mean for your trip?
Dear customer,
Following the recent situation in the Middle East, we are closely monitoring developments with the utmost attention. We remain in continuous contact with the airlines concerned and our local partners and we are constantly updating the situation.
Regarding flights, we are constantly exploring potential solutions, taking into account the guidelines and policies of the airlines involved.
We are currently processing bookings with departure dates through May 15. If your trip is affected by this, we will proactively contact you. Departures on later dates will be reviewed and processed based on how the situation evolves.
We would also like to remind you that it is always advisable to register via the government website so that you can be contacted and informed more quickly in case of an emergency. travelersonline.diplomatie.be.
Despite the situation in the Middle East, travel to Asia remains possible in many cases via alternative flight routes. Other popular destinations, such as Europe, the United States, and Latin America, also remain easily accessible.
We thank you for your trust and understanding and remain, of course, available for any further questions. Click here to contact us.
Official information sources on site
For customers currently in the United Arab Emirates or travelling via this region, we also refer you to the official bodies below:
General Civil Aviation Authority (UAE)
The UAE federal aviation authority has announced that the government will cover accommodation and meal costs for stranded passengers.
Official communications and updates are published via:
the official GCAA website
the authority’s official social media channels
Department of Culture and Tourism – Abu Dhabi
This authority has officially instructed hotels in Abu Dhabi to extend stays for guests unable to commence their return journey. Additional nights are covered by the government.
Official communications can be found through the official publication channels of DCT Abu Dhabi.
We will continue to closely monitor the situation and communicate further updates as soon as relevant information becomes available. Please consult this page regularly for the latest updates. Click here to contact the Connections Customer Service Center.