Administrative Officer for our Call Center in Vilvoorde

Are you passionate about travel, sales, and administrative follow-up
Join us and help create unforgettable experiences!

At Connections, we believe that everyone should have the opportunity to discover the world. But belief alone is not enough — we turn our vision into action every single day.

For 36 years, our 135 passionate employees have been working hard to make the world more accessible, closer, and more vibrant. Just like our Travel Designers, are you driven by wanderlust, excited to inspire others to travel, and eager to share your experiences?

Then this job is definitely for you!

CONNECTIONS is looking for an ADMINISTRATIVE OFFICER for our Call Center in Vilvoorde.

FUNCTION & PROFILE

Thanks to your expertise and passion for travel, you efficiently handle bookings for flights, hotels, package holidays, and rental cars that come in through our website.

You are in direct contact with our customers and ensure their expectations are met with care and professionalism. Together with a team of travel enthusiasts, you handle requests through various communication channels (email, phone, etc.).

You are responsible for accurate administrative follow-up in accordance with set procedures and deadlines.

Qualifications & skills

• You are motivated, enthusiastic, and ready to take on a role full of human interaction.

• Travel is a passion you love to share.

• You have a diploma in tourism or solid experience in the sector.

• You speak perfect Dutch, French, and English.

• You are customer-oriented, stress-resistant, independent, dynamic, and proactive.

• You are comfortable working with computer programs such as Word and Excel; knowledge of Galileo is a plus.

• Weekend work does not scare you.

• You are looking for a dynamic company where you can grow and thrive.

Why choose Connections?

At Connections we don’t just sell trips — we share dreams, inspiration and unforgettable experiences. We believe in teamwork, innovation, positive energy and courage. And to support you optimally, we offer:

• Intensive training programmes to strengthen your knowledge,

• Study and inspiration trips so you can discover the world yourself,

• A warm, vibrant and stimulating work environment.

Ready for take off?

To complete your knowledge, we offer intensive training programs and take you on a study trip to discover the world. Send your CV with a personal motivation letter to Lan Huynh via email to talent@connections.be.

See you soon,
The Connections team